Privacy Policy

Privacy Policy for Turbo Cooling Solutions

Turbo Cooling Solutions is committed to protecting the privacy of customers, website visitors and service request users. This policy explains how we collect, use and safeguard personal information when you contact us for AC installation, AC repair, AMC, HVAC maintenance or commercial and industrial cooling services.

1. Introduction

Turbo Cooling Solutions values customer trust and handles personal information responsibly. This Privacy Policy applies to information collected through our website, phone calls, email communication, contact forms and service requests.

2. Information We Collect

• Name, phone number and email address
• Service address and location details
• AC or HVAC service requirements
• Billing and payment-related information
• Website usage data, browser type and device information

3. How We Use Your Information

• To schedule AC installation, repair, maintenance and AMC services
• To respond to customer inquiries and service requests
• To provide commercial and industrial HVAC support
• To improve our website, services and customer experience
• To send service updates, estimates or follow-up communication
• To comply with legal or business obligations

4. Data Protection

We use reasonable security measures to protect customer information from unauthorized access, misuse, alteration or disclosure. While no online system can guarantee complete security, we take appropriate steps to safeguard the information shared with us.

5. Sharing of Information

We do not sell, trade or rent customer information. Information may only be shared with trusted service partners, technicians or legal authorities when required to complete service-related work, process requests or comply with applicable law.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to improve browsing experience, understand website usage and enhance performance. Users can disable cookies through browser settings if preferred.

7. Your Rights

You may request access, correction or deletion of your personal information by contacting Turbo Cooling Solutions directly. We will respond to such requests based on applicable business, legal and service requirements.

8. Changes to This Policy

Turbo Cooling Solutions may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest effective date.

9. Contact Information

Turbo Cooling Solutions
Phone: +91 95006 89689
Email: turbocoolingsolutions@gmail.com
Address: 148, Point Care St, Ozhandai Keerapalaiyam, Mudaliarpet, Puducherry, 605004.